Italian Primary Food Company looks for an experienced Full-Time Store Manager for a new opening in Hammersmith
Position Title: Store Manager
The store manager is responsible for leading all team members in the efficient and profitable operation of the store. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a total quality experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and mentoring.
Implementing sales plans that are in-line with budgetary goals.
Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses.
Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs.
Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with management when necessary.
Maintains a clean well-merchandised store, following visual presentation plans and standards.
Identifies staffing, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Conducts safety meetings ensuring team member compliance in all aspects.
He/She is the Role Model for outstanding service and team manager of the service initiative at his/her store.
Pro-active in solving customer problems and satisfying customers in various situations.
Ensures that all team members are committed to and demonstrate our guiding principles and house rules.
Consistently monitors, coaches and encourages team members to meet the Company’s service standards.
Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment.
Ensures that all Company food and drink recipes and procedures are followed, maintaining the highest quality and consistent product standards.
Ensures that all Company food and drink offerings maintain the highest quality; ensures that all team members are educated on our products and services.
Training & Development:
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Ensures each team member has received proper training to perform as a barista or shift supervisor efficiently.
Catering management solid experience in successful food & drink chains required (preferably as a Store manager).
Proficient on a computer; familiar with software programs such as Microsoft Word, Excel, Outlook.
Must be able to work overtime, including weekends, evenings and special events as needed.
Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects.
Must have excellent verbal and written English communication skills. Additional languages: a plus.
Annual Salary: 28000 + Bonus